Wordy Love - Faq

Frequently Asked Questions

General

What is Wordy Love?

Wordy Love is a chic canvas print subscription.   

How does it work?

Once a month we send you a new + fun canvas print to hang with your copper clip (included the first month).  

How do I subscribe?

You can subscribe through our website or click here.

What is the cut off date to receive a Wordy print?

You need to subscribe by the 23rd of the month to receive the next month’s Wordy print.  

When will I receive my first Wordy print?

We ship once a month on the 25th. Once shipped you will receive an email with tracking information. It can take 7-10 business days for you to receive your print!  

How do I cancel my subscription?

You can cancel your subscription at any time by logging into your account.   


Shipping

How does shipping work?

We ship our prints via USPS. Once shipped it can take 7-10 days for you to receive your Wordy Love.  

How do I update my shipping address?  

You can log in to your account and update your shipping address at any time. All changes need to be made by the 20th to guarantee your next shipment is sent to the updated address.  

How much does shipping cost?

Shipping cost $3.00 per month. 

Do you ship internationally?

Currently we only ship inside the US but we hope to open up international shipping soon. 


Billing

When will I be billed?

You are charged for your print the day you sign up and then on the 10th of every month. Please note that if you sign up between 25th-9th you will not be charged again on the 10th.  

How do I update my billing information?

You can log into your account and update your billing address at any time.  

Can I pick the date you bill me?

Unfortunately no, we bill everyone on the same day (10th).  

Can I get a refund on my Wordy print?

We do not offer refunds but if you are unhappy with your product at any time please let us know so we can make sure you are taken care of.


Exclusive Shop

What is the exclusive shop?

The exclusive shop is full of amazing prints you can add on to your monthly shipment. These products ship free with your monthly shipment. If you are wanting them sooner you can purchase the “ship now” product in the shop and it will go out within 3 business days.  


Promotions

How do promo codes work?

You can use your promo code at the checkout page. Only one coupon can be used for an order.


Gifts

How do I send Wordy Love as a gift?

Wordy Love is such a fun gift! You can send a gift my clicking here.  

How do gift subscription work?

You will have the option at checkout to choose the length of the subscription and whether or not you want the subscription to renew. The recipient will receive their first print the 25th when we send our monthly shipment.